Overview · OncoTime

The modules that make up the platform.

One product, multiple modules with shared audit logging, user profiles and visual identity. Each module follows an explicit ADR for schema, profile and route isolation — modules communicate through events, not direct coupling.

Module · Chemotherapy Scheduling

Predictable chemotherapy delivery.

For nursing teams to coordinate protocols, Outpatient Chemotherapy Unit (UTAQ) capacity, cycles and pending lab work in a single rule-driven flow — without switching tools.

Primary persona

Chemotherapy nurse coordinator. Supporting roles: attending oncologist, care operations manager and oncology pharmacy (UTAQ).

Key capabilities

  • Rule-assisted scheduling (interval between cycles, prior cycle completed, lab results cleared).
  • Capacity by ward, chair/bed and shift (Morning/Afternoon), with native identifiers C1..Cn and BED1..BEDn.
  • Protocol library: Code, Duration, Loading dose, Bags, Interval, Cycles, Multi-day, Days of the week.
  • Controlled overbooking, treatment classification (curative/palliative/adjuvant/neoadjuvant) and reasoned closure.
  • KPIs: chair occupancy, no-show, lead time from prescription to D1, delayed cycles, output per protocol.
  • Append-only audit log on every state transition.

Module · Patient Communication

Patient communication on an official channel.

Auditable institutional WhatsApp, with recorded opt-in, HSM templates approved by Meta, and message custody under CFM Resolution 1,821/2007. Replaces the informal use of personal WhatsApp by nursing staff.

Personas

Contact center operator (new Patient Communication role). Escalation to the patient navigator (clinical topics) and to the front desk (scheduling topics). Admin configures instances, approves templates and audits outbound messages.

Key capabilities

  • Unified inbox with conversations in states Open, In progress, Awaiting reply, Escalated, Closed; priority Normal or Urgent.
  • HSM templates by category (Utility, Authentication) with flow Draft → Pending approval → Approved.
  • Per-patient opt-in on record; Meta's 24-hour window respected — no silent outreach outside the official channel.
  • Multi-provider via adapter pattern: Meta Cloud API · 360dialog · Twilio · Evolution API · Baileys (selectable per instance).
  • Normalized webhook for inbound events (message received, delivery status, instance status).
  • Communication with Scheduling and Navigation through events (ADR-0007 preserved — no direct imports between modules).

Target operational SLA

First human reply ≤ 5 min during business hours.

Roadmap

What comes next.

Capabilities under operational validation with care teams at the pilot hospital. They are not in production; we list them here for transparency about the roadmap.

Scales, CTCAE and PROs

Application of assessment scales (performance status, distress, pain), classification of adverse events by CTCAE and capture of Patient Reported Outcomes. Integration with the Navigation worklist to flag patients with high scores who require proactive outreach.

SBIS-CFM seal (NGS1 / NGS2)

Criteria from the Brazilian Society of Health Informatics inform the architecture of audit logging, user identification and digital signature. NGS2 (100% electronic health record, paperless) is the long-term goal, contingent on a contracted audit by an accredited SBIS auditor.

Guided platform demo.

In a session tailored to your scenario, we walk through all three modules on synthetic data — no marketing jargon.